How to Avoid Misleading Functionality & Effect Violations?


❓ What is Misleading Functionality & Effect?
Your listing will be rejected if it suggests that a product can deliver unrealistic or medically unproven results.Examples of violations include:
- ⚠️ Claims not supported by evidence (e.g. “Cures acne in 3 days”)
- ⚠️ “Before and after” comparisons showing drastic changes
- ⚠️ Beauty claims suggesting permanent results
- ⚠️ Exaggerated medical, health, or dietary benefits
- ⚠️ Any wording that says the product cures, relieves, prevents, treats, or works as a therapy for a disease or symptom
✅ Tips to Stay Compliant
Follow these best practices when writing titles, descriptions, uploading images, or adding videos:1. Avoid Medical & Disease Claims
🚫 Don’t say your product can cure, prevent, heal, or treat diseases or medical conditions.2. Avoid Health-Related Claims
🚫 Don’t say your product can enhance, boost, increase, or improve body functions.Examples of forbidden promises: “fat burning,” “appetite suppression,” “sexual performance improvement.”
3. Avoid Exaggerated Beauty Claims
🚫 Don’t exaggerate the effect of beauty products.Examples: “Eliminates wrinkles permanently,” “cures hair loss,” “boosts breast size,” “whitens skin instantly.”
4. Avoid Before-and-After Comparisons
🚫 Don’t use images or videos showing unrealistic transformations.Examples:
- Hair loss before/after
- Body reshaping or fat loss transformations
- Skin color changes before/after
5. Avoid Instant or Time-Limited Claims
🚫 Don’t promise results within a fixed time.Examples:
- “Removes freckles in 5 days / 2 weeks / 1 month”
- “Breast enhancement right away”
- “Solves hair loss in 2 weeks”
✅ Acceptable Claims
Some claims are acceptable as long as they are factual and supported.- Ingredient / Component Claims
You can mention possible outcomes of ingredients, nutrients, or components, rather than the product itself.
- Example: “Contains Vitamin C, known to support skin health.”
- Claims Printed on Product Packaging
If the claim already appears on the official packaging, it can also appear in your listing or images.
- Example: “100% natural ingredients” (as shown on the box).
- Suitability for Certain Users / Skin Types
You can state suitability for specific groups, skin types, or conditions.
- Example: “Suitable for sensitive skin” / “Gluten-free – suitable for celiacs.”
- Color Variations in Makeup
It’s allowed to describe products based on skin tone variations in cosmetics.
- Example: “Foundation available for white/dark skin.”
- Toothpaste Claims
Toothpastes can claim to prevent cavities or gum diseases.
- Example: “Helps prevent cavities with fluoride protection.”
- Before & After on Packaging
If “before & after” pictures appear directly on the official packaging, they are acceptable.
- Example: Whitening toothpaste box with before/after teeth images.